ONTRACK Equine Software - Make a sound decision

ONTRACKEQUINE INSTALL FILES

Date of last update: SEPTEMBER 2008

ALL Versions	System files installation
ontrackequine_install.exe	120MB


The exe file will install the ONTRACKEQUINE system files (all versions including TRIAL). Quicktime: ONTRACKEQUINE utilizes Quicktime version 7.3.1. Later versions of Quicktime cause issues within ONTRACKEQUINE therefore if requested do not update your computer to later versions of Quicktime. If you wish to reinstall Quicktime 7.3.1., it can be downloaded here. Instructions for New Installation: Click on the appropriate link above, choose 'Save'. Download file to desktop. Double click to start the installation program. Note: Two other programs will be installed at the same time: software driver for the hardlock dongle (applicable to FULL version only) and QuickTime. To run the program, just click on the appropriate shortcut installed on your desktop. FULL, LITE, SHARE or TRIAL version. If you experience any problems downloading files or you are unsure what to do, please contact Technical support on info@ontrackequine.com or contact your agent. If you have a TIME (black in colour) dongle run the Time Install. Note: This setup file contains a help file formatted to Letter size. It will display fully within the software however should you want to print it out on A4 format, go to the help section and download the UK/Europe version. Instructions for Updating: Your existing ONTRACKEQUINE installation is likely to be stored at location: C:Program Files/ONTRACK. The new version will default to C:Program Files/ONTRACKEQUINE. So install new version as instructed above (your existing files will be untouched). Start the new program by clicking on OTE_FULL_VERSION shortcut on your desktop. On the Intro screen, select DataSync then select Previous Full Version. This will then copy your data folder to the new update. Check all your files within the new version. If you are happy all is there, you can then deinstall the old version by going to Program Files, ONTRACK, UNINSTALL. Anti-Virus: Full Version Only. Users may experience a problem with certain new laptops that have Norton Anti-virus installed. When trying to run ONTRACKEQUINE you may get a message relating to 'Please install shockwave player' or 'Dongle not found'. If you disable the Auto-detect feature (normally right click on the Norton icon in bottom right hand corner of the screen) and run the program again it should work. There is a fix. Fix - Download the following file, click here. Double click to view haspdinst.exe file. Save this file to your C: drive. (C:\haspdinst.exe). Then click on Start/Run, then type c:\haspdinst –i –av . Any problems contact Mark on info@ontrackequine.com.

Note: These download files are large, DSL/Broadband connection highly recommended. If you need a copy of the file on disk, please contact your agent. If you experience any problems downloading files or you are unsure what to do, please contact Technical support on info@ontrackequine.com or contact your agent. PRIMO PDF (FreePrimoSetup.exe) - Download and install to print reports to PDF from ONTRACK. See help section on printing reports. Click here for PDF setup file.